What Leaders Fail to Communicate to Their Team about Decision Making

Enlist your team without abdicating responsibility as the leader

Recently, my team was tasked with making a decision between two competing priorities — business vs technology.

The business team wants to implement a feature that would result in more revenue for the company, but the tech team needs more time to build out other infrastructure that is desperately needed in order to scale.

If we go with the business team’s demands, we would have more revenue coming in, but without the necessary infrastructure our company would risk swamping the team with complaints of poor quality and feature requests. It is a classic tradeoff between business and technology priorities.

There are many unknowns, so our leader wisely enlisted the help of the engineers to gain their input and perspective on the tradeoffs we needed to make in order to balance our goals with the constraints of our resources.

When leaders engage their teams early in the decision-making process, they create more informed teams who understand how their work contributes to organizational success.

But you wouldn’t know that based on the way engineers grumble when they get pulled into these types of…