How to Create Raving Fans of Your Product in the First 24 Hours of Your Customer’s Experience

Photo by Keith Luke on Unsplash

I signed up for two new SaaS products in the last day. Both of them won me over as a customer in the first 24 hours. They both did one simple thing immediately.

They showed me they knew my journey.

I use and try a lot of different SaaS products. The most common thing I experience…

--

--

--

Project leader. Product thinker. Write about human things. Find me at justinzack.com

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

This Chrome Plug-In Will Instantly Uplevel your Twitter + Pinterest Game

How to Rally a Team Around Your New Marketing Plan

The Future Of Ad Agencies? You’re Soaking In It.

80% of people will scroll past the LinkedIn articles you publish (AND 7 ways you can stop it…

CXL Institute CRO Minidegree Review | Week 10

ROAR Model

Make Money Online With These Four Websites

Web Hosting — Everything You Need to Know

"How I Run 9 Different Profitable YouTube Channels and Make 6 Figures From Them"

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Justin Zack

Justin Zack

Project leader. Product thinker. Write about human things. Find me at justinzack.com

More from Medium

Why Product Development and Design needs Cohesion-Coupling

High Cohesion and Low Coupling

Finding the I’s in Product Development

What’s the most difficult thing for the Product Managers🎃?

You have opinions, not facts!